Patient experience, satisfaction, perception and expectation of osteopathic manipulative treatment: A systematic review

Patient experience, satisfaction, perception and expectation are some related measures valued by patient-centered health care. Patient experience (PE) usually refers to objective, observable events or facts; while patient satisfaction, perception and expectation (PS) are measures which focus on a patient’s subjective evaluation of the health care process. These concepts have been studied in osteopathic manipulative treatment (OMT), a therapeutic intervention practiced by osteopathic practitioners in many countries and by some medical doctors in USA and Canada. The objective of this study was to systematically review and summarize the primary research literature pertaining to PE and PS of OMT … ABSTRACT